Delete your account

Ця сторінка доступна англійською та норвезькою.

You can delete your account yourself at any time. Deletion is permanent.

In the app or on the web

1. Sign in.
2. Open Profile in the app, or Profile on the web.
3. Choose Delete account, type DELETE to confirm, and confirm.

By email

If you can't sign in, email martinkontakter@gmail.com from the address on your account and ask us to delete it. We'll confirm when it's done.

What is deleted

• Your account and sign-in details (at Clerk).
• Reading positions, history, quiz results, streak days, saved words, preferences and feedback.
• Your customer record at RevenueCat, which links your account to your purchase.
• Our link between your account and any web purchase (checkout IDs and order records).

We keep a minimal deletion record (internal user ID, timestamps and cleanup status — no email, name or learning data) so your account can't be recreated by a delayed message, and records the law requires us to keep (such as accounting records for purchases). Reports you sent about AI word explanations (the reason and a copy of the explanation) are kept for review, but no longer linked to your account. Deleted app data (progress, saved words, feedback) can't be recovered. Whether a store purchase can later be restored to a new account depends on the store receipt and our purchase provider's transfer rules, so we can't promise it. Lemon Squeezy (web), Apple and Google keep their own records of your purchase and payment under their own policies; deleting your account here doesn't delete those. Deleting your account doesn't cancel or refund any purchase, whether made on the web, in the App Store or in Google Play. If you want a refund, ask for it before you delete your account. See Withdrawal and refunds.